Effective communication is key to a successful shopping experience on Hoobuy, especially during the Quality Control (QC) phase. When QC images provided initially seem insufficient or incomplete, buyers have clear options to request the additional visual information they need.
The Challenge: Incomplete QC Images
Sometimes, the initial set of QC photos may not show all the necessary angles, details, or potential flaws of a product. This can make it difficult to perform a thorough quality evaluation before the item is shipped from the warehouse.
The Solution: Direct and Clear Requests
Hoobuy's system is designed to facilitate this process. To ensure an accurate assessment, buyers can and should request additional photos
Communicate directly with your agent or the QC team via the platform's chat. Clearly specify which parts of the product you need to see (e.g., "Please send a close-up photo of the logo stitching""Can I see a picture of the bottom of the shoes?"). When submitting or confirming your order, you can leave detailed notes in the designated section. You can state your specific photo requests here in advance"Please provide QC photos of all four sides and the interior label.").1. In the Chat Function
2. In the Order Notes
Why This Process Works
- Clarity & Accuracy:
- Informed Decisions:
- Efficiency:
- Transparency:
- Informed Decisions:
Final Recommendation
Never hesitate to request more visuals if the initial QC check is incomplete. Utilizing the chatnotes
By following this simple guideline, you take full control of the quality verification process, ensuring the product you receive meets your expectations.